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- How we work

No portals to hide behind. You see every step.

Watch the whole journey unfold from your own dashboard - no chasing for updates, no fuzzy timelines, no surprise invoices landing in your inbox.

- The four steps of a Grange Labs build

From first chat to live build, in plain English.

Every project - Penny, Workforce or Studio - runs the same four steps. Here's what each one looks like and what you walk away with.

STEP 011

Have a chat.

Half an hour. You tell us what's broken, slow, or stuck on a Post-it. We tell you - straight - whether AI's the right fix.

What you get
A free conversation with a human, not a sales funnel.
STEP 022

Sketch the plan.

We turn the chat into a one-pager: scope, the one number that says it's working, integrations, timeline, price.

What you get
A plan simple enough to show anyone in the business.
STEP 033

Build it.

We write the code, train the models, plug it into your tools. You see staging builds as they appear.

What you get
Daily progress in your dashboard. No long, awkward silences.
STEP 044

It gets to work.

We hit go, watch it, tune it. You see leads coming in, jobs going out, hours stacking up.

What you get
Optional ongoing care if you'd like us to keep tuning.
- Four rules we don't break

The four rules that govern every Grange Labs build.

These aren't aspirational. They're how we run every project, from the smallest Penny setup to a multi-month Studio build.

- Rule 1

No portals to hide behind

Every prompt, every integration, every change - yours to see. Nothing locked away from you.

- Rule 2

Fixed price, fixed scope

We agree the work up front. If the scope shifts, we re-quote - never silently bill.

- Rule 3

Real humans on the tools

You're not handed to an account manager and a slide deck. You speak to the people doing the building.

- Rule 4

Done beats demo

We measure the work being done - leads in, hours saved - not pretty screenshots.

- What clients say about working with us

Calm, transparent builds - start to finish.

Indicative quotes from the kinds of teams we work with. Real client stories drop in here as we publish them.

First call to live in five weeks, on the price they quoted on day one. The dashboard meant I never had to email for a status update.
Shipped in 5 weeks
Owen Park
Founder, Skyline Roofing
Refreshing. Every prompt, every integration was visible. No black-box mystery, no consultancy-speak.
Full visibility
Imogen Bell
Ops Manager, Lark & Loom
They talked us out of one project and into a smaller, sharper one. We ended up with more value for less money.
Right-sized scope
Rajiv Menon
MD, Bracken Legal
- Common questions

How we work - questions clients ask first.

- Whenever you're ready

A straight answer in 30 minutes. No pitch deck.