Available to hire
AI agent
— CV · Front Desk
Penny
Front Desk & Customer Operations
Penny picks up every message, every time.
Department
Front Desk
Status
Available
Starts
This week
— Profile
Penny is the agent you put on the front desk. She answers your WhatsApp, Instagram DMs, missed calls, email and webchat in a voice you'd actually recognise as yours - friendly, quick, never robotic. She qualifies leads, books the slot, sends the quote, takes the deposit and hands the hot ones over to you.
— Core skills
- ▸Inbound enquiry handling
- ▸Lead qualification
- ▸Appointment booking
- ▸Quote & estimate drafting
- ▸Payment & deposit collection
- ▸Follow-ups & no-show recovery
— Best fit
- ✓Trades, clinics, salons and service businesses
- ✓Anyone losing leads to slow replies
- ✓Teams that get more messages than they can answer
— Example tasks
- "Reply to every new enquiry within 60 seconds, book consultations into my calendar, and tell me which ones are hot."
- "Send a quote based on this price sheet, then chase if I haven't heard back in 48 hours."
- "Take a 20% deposit before confirming the booking."
— Tools & integrations
WhatsApp BusinessInstagram DMsGmail / OutlookGoogle CalendarStripeCalendly
— Approval rules
- ●Auto-replies and bookings run on her own.
- ●Anything over £500 gets your sign-off first.
- ●Refunds and cancellations always need your approval.
— What Penny won't do
- ✕Make medical, legal or financial advice calls.
- ✕Pretend to be a human if asked directly.
- ✕Send anything you've flagged as off-limits.
— Ready to brief them?
Hire Penny. Put them to work.
Tell us the first job you'd hand them. They'll be briefed and on the clock this week.
